Customer intimacy
at scale
Get closer to your customers wherever they are.
Blending human and artificial intelligence we bring customer experience to the next level.
Assist Digital is an end-to-end customer experience service provider and a go-to partner for global brands looking to enhance their CX and scale up their business quickly. We orchestrate creativity, data, technology and processes to create meaningful relationships between brands and customers.
We blend human and artificial intelligence in our services to turn every contact into an opportunity of improving customer satisfaction and creating value, on an international scale.
Our Services
-
We build multichannel customer-centric strategies that improve our clients' profitability and capacity to develop new service models.
-
We offer a comprehensive range of design services, encompassing creation and brand positioning, business design, and design execution.
-
With over 6,000 highly trained customer agents covering more than 15 languages, and a network of contact centres inshore and nearshore, we offer large enterprises industry-leading customer operations performance by blending human and artificial intelligence.
-
We blend human and artificial intelligence to deliver exceptional customer experiences. By embracing the game-changing Large Language Model (LLM) we enhance all conversations and interactions between brands, customers, and employees.
-
With over 250 software engineers, technology architects, RPA and AI experts, we design, develop and manage digital solutions and IT infrastructures. We use a wide range of development languages, frameworks, RPA platforms and AI solutions to provide meaningful customer interactions.
-
TalkActive
Our conversational IVR platform automates voice calls providing human-like conversational experiences.
-
TalkActive
Our conversational IVR platform automates voice calls providing human-like conversational experiences.
-
Dragoman
Dragoman is a language detector and orchestrator tool that delivers real-time custom translations, powered by GenAI.
-
Botshelf.ai
All the GenAI-BOTs you need to hyperautomate your business.
-
Nominow
A Customer Data platform, the last link in your carefully constructed marketing, sales and service technology stack.
-
Yammu
Our workforce management tool increases the productivity and efficiency of your contact centres.
-
GenerativeAI solutions
Future-proof your customer service with our cutting-edge Generative AI-based solutions.
A Numbers and statistics list containing 4 items
-
6000+
Professionals
With 6000+ talented professionals, we offer
 expert services that drive client success.
-
12
Countries - EMEA coverage
In 12 European countries, we deliver customised solutions for outstanding results.
-
26
Offices
26 Offices to support end-to-end customer experience and CRM transformation.
-
20%
Annual growth
Together with our customers and professionals, we are growing.
Want to collaborate?
Together, we'll craft a robust strategy to elevate the entire customer experience, fostering greater satisfaction and loyalty and, ultimately, driving business growth.