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Deliver superior customer service
Make every interaction unique, valuable, and profitable.
With over 400 active agents in France and 600 in nearshore locations, we provide scalable, high-quality service close to customers.
As leaders in customer experience with 20 years of expertise in Artificial Intelligence technologies, we offer hybrid or fully automated customer service solutions that optimize workflows, directly impacting your customers and business performance.
Our advanced, personalized solutions boost agent productivity and maximize customer satisfaction
We offer tailored services to meet the needs of each major brand:
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Generative chatbot, Vocal bot, and Conversational IVR
Hybrid or fully automated solutions for personalized, rapid, efficient, and empathetic responses.
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Multichannel customer service
voice, email, chat, WhatsApp, social media to meet diverse customer needs.
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Case management and back office:
Ensure quick and efficient resolution of requests and enhance operational efficiency.
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Lead generation and online sales:
Drive your business growth with proven strategies.