Nedra Albouchi

CX operation Business Manager

CX operations Business Manager

As a Business manager, I oversee team operations, drive performance, ensure client satisfaction, and foster a positive work environment. I collaborate across departments to align strategies and achieve business objectives. Witnessing my team's growth brings the greatest sense of satisfaction to my work and makes me feel incredibly fulfilled. 

The company invests in various training programs like AD Academy, Customer Experience, and Cops Academy, keeping us updated and improving our skills. Our company fosters collaboration and an enjoyable work environment, where teamwork, open communication, and knowledge sharing are powerful resources to overcome challenges and achieve high-quality results. 

Assist Digital excels as a workplace due to its diverse and inclusive culture, fostering innovation and constant growth.