Customer service

We deliver personalised, multichannel customer experiences through centralised multilingual hubs, combining multiskilled agents with proprietary AI solutions integrated into CRMs like Salesforce and Zendesk to support content in hundreds of languages.

Boost conversions and accelerate your sales pipeline by connecting with high-intent prospects. We use AI-driven insights to personalise outreach, optimise engagement, and secure qualified appointment, turning leads into sales faster.

Reach the right customers, boost sales, and optimise resources with our dedicated B2B and B2C Telemarketing services. Thanks to our team of experts, we turn every call into an opportunity, consistently delivering a best-in-class experience in terms of conversion rates and quality.

Seamlessly digitise your sales process and boost revenue with fully managed online sales funnels. We handle everything - from recruiting and training skilled e-sellers to managing orders, product configuration, and delivery tracking.

By automating up to 80% of back-office processes, we enhance efficiency and free up your outbound sales team to focus on engaging prospects and closing more deals.

We optimize workforce management and reduce operational costs by integrating AI-driven chatbots and voicebots, automating up to 60% of the process. Using Natural Language Processing (NLP), our solutions deliver accurate, real-time responses, ensuring seamless and efficient customer interactions.

Reduce churn and maximise customer lifetime value with proactive outbound engagement. Using data-driven insights and personalised interactions, we strengthen customer loyalty and keep your audience engaged for the long term.

Improve customer experience, optimise processes, enhance performance, and drive strategic decision-making through the systematic collection, analysis, and interpretation of customer feedback from interactions across all channels.