A machine translation platform, language detector and orchestrator
Dragoman delivers real-time, custom translations, empowered by an advanced AI model. It ensures top-notch quality, considering essential factors such as tone of voice, brand communication style, and domain-specific vocabulary.
Key features
-
Best in class translations
Dragoman exploits multiple best-in-class translation providers. The best-in-class is chosen per language pair.
-
GenAI models
Dragoman is a fully personalized translation service, based on brand-specific requirements: tone of voice, communication style, and an industry domain dictionary (the context).
-
Efficiency and productivity
Dragoman manages multiple translation sessions per single user, enabling work on communications and tasks in parallel.
-
Flexible deployment
Dragoman is available as a ready-to-use web application; or as a translation engine only that integrates with your platforms in order to optimise agent user experience.
-
Data protection
Dragoman protects your customer data, thanks to internal policies and compliant vendor selection.
Outcomes
- High-quality translations resulting in above-average CSAT scores.
- Hiring rampes smoothed allowing the agent to manage multi-lingual agent capabilities reducing seasonal fluctuations in staffing requirements.
Are you ready to scale up your business?
Let's keep in touch.